Privacy Policy

At Engineering Intelligence Pty Ltd, we recognise that privacy is important. This Privacy Policy applies to all products, services and websites offered by Engineering Intelligence, including all MineFED branded offerings.

If you have any questions about this Privacy Policy, would like to enquire about personal information we keep about you or would like to correct or update personal information, please feel free to contact us through our website or write to us at:

Privacy Officer
MineFED
45 Ventnor Ave
West Perth WA 6005

Overview

We collect information that may be considered personal in order to assist us in our business functions and we will not pass on this information to anyone unless we are legally required to, reasonably expected to or we receive permission to.

Information we collect:

  • Information you provide – When you carry out a purchase, make an enquiry with us or even just hand us a business card some personal information is collected and stored which may be used at a later date for marketing or follow up services unless you choose to opt out.
  • Publicly available information – In order to contact the correct people about our products, we may collect publicly available information such as that available on websites or directories such as the White Pages and the Yellow Pages.
  • Secure internet usage information – MineFED customers and partners may be provided with secure login information. Any use of secure services may be fully logged including the login ID used.
  • Product activation information – Products supplied by MineFED may have to be activated over the internet and this activation will be recorded in order to assist us in maintaining licensing.
  • Log information – When you access our websites, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. In some cases, our websites send non-identifying information for statistical analysis to third parties, such as Google.
  • User communications – When you send email or other communications to us, we may retain those communications and record contact details provided by you.
  • Cookies – When you visit our websites, we send one or more cookies – a small file containing a string of characters – to your computer to uniquely identify your browser. We use cookies to improve the services available via our websites.
  • Other information – Occasionally we will receive third-party information, either in the form of an introduction or the name of a person likely to be interested in our products. In general, we will attempt to ensure that permission has been granted for us to make contact and we will identify the source of the information when we follow up.

What we do with the information

Our primary purpose in collecting information is to carry out our core business function. We do not share customer or marketing lists with other organisations apart from those that are assisting us to carry out our business, and only where they have agreed to treat the information as we describe in this policy.

We collate many of our information sources into a single database in order to assist us to provide the best service possible.

We use the data that we collect to tailor the information that we may send for marketing purposes and we attempt to make contact as respectfully and sparingly as possible. Please contact us to opt out of these communication mechanisms if you believe that we overstep the mark or become annoying.

Certain information we have to keep for legal compliance and there may be occasions where we release information where it is legally required that we do so, or where we are reasonably expected to do so. An example of this is where we keep sales records for GST and other legal compliance.

We reserve the right to name our customers for the purposes of marketing and verification, however we will not pass on other details to third parties, even our partners or affiliates, without receiving your explicit consent first.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. If you are affected by any significant change, we will attempt to contact you to let you know of the change. The current policy will generally be available at www.minefed.com/privacy